FAQs

Will my jewelry tarnish?

Nope! Our jewelry is durable and water proof.

The gold + silver beads are highly tarnish-resistant, while the color + letter beads are coated in a protective shield, which delays fading.

*Exposing your jewelry to harsh chemicals can cause the beads to dull/ fade.*

 

What are 14k gold filled beads?

Gold filled beads are a lasting, high-quality alternative to solid gold. 

 

What are Sterling Silver beads?

Sterling Silver is 92.5% silver + 7.5% alloy. Similar to gold filled beads, Sterling Silver beads are a lasting, high-quality alternative to solid silver.

 

How do I know what size bracelet to order?

See our sizing guide for more information.

 

How should I care for my jewelry?

See our care page for more information about how to keep your pieces looking bright.

 

Can I place a custom order?

Yes! We love to accommodate custom orders.

Visit our our Custom Order page for more information. 

You can also customize silver + gold name bracelets here. 

 

Can I return my order?

All sales are final because each piece of jewelry is handmade to order. If you have issues with your order, email beadsbymollie@gmail.com. 

 

My bracelet got caught on something and broke - can it be restrung?

If a piece of jewelry breaks within 30 days of purchase, we will restring it for free. After 30 days, restringing costs $5 + shipping. 

Email beadsbymollie@gmail.com with any restringing requests.